Support Desk

How can we help you today?

Waplix support specialist helping customers through the Help Center

Getting Started

Learn how to create instances and pair your WhatsApp device.

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API & Webhooks

Technical documentation for routing messages and receiving payloads.

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Billing & Accounts

Manage subscriptions, upgrades, and reseller agency metrics.

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Troubleshooting

Solve connection drops, rate limits, and common API errors.

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Get in Touch

Have questions about our API, pricing, or need technical support? Fill out the form and our team will get back to you within 24 hours.

Email

support@waplix.io

Phone

+1 (555) 123-4567

Frequently Asked Questions

Quick answers to the most common setup inquiries.

Do I need an official WhatsApp Business API account?

No. Waplix uses a virtual device sync framework (similar to WhatsApp Web). You can connect any active WhatsApp number (personal or business app) by simply scanning the QR code on your dashboard.

Is there a limit to how many messages I can send?

What happens if my phone loses internet connection?

Can I receive media files via webhooks?

Is there a free trial available?

How secure is the device connection?

Do I need a credit card to sign up?